Job Summary:
The API Account Manager (AAM) role is critical to the overall success of ATC and our API customers. The API Account Manager will leverage their extensive knowledge of the DMV ecosystem and ATC resources to ensure the success of their assigned customers. The ideal candidate will be able to engage with our API customers on both the tactical and strategic level to deepen the impact and relationship between the two organizations. It will be critical for the AAM to work cross-functionally, incorporating internal ATC resources to ensure our customers success in using ATC data.
Duties/Responsibilities:
· Own overall relationship with API customers, identifying key stakeholders and building relationships with influencers and the core team interacting with our solutions
· Collaborate closely with ATC Data team to ensure customer’s data questions are addressed in a timely fashion
· Conduct customer health checks, identifying critical goals...
